Privacy Policy
This Privacy Policy applies to the personal information collected by Flux when you purchase tickets through our platform. Your privacy is important to us, and we are committed to protecting your personal information. Please read this Privacy Policy carefully to understand how we collect, use, disclose, and protect your personal information.
1. Collection of Personal Information
When you purchase tickets through our platform, we may collect certain personal information from you, including but not limited to your name, email address, phone number, and billing information. We collect this information solely for the purpose of processing your ticket purchase and facilitating communication related to your purchase.
2. Use of Personal Information
We may use your personal information to:
Process your ticket purchase and payment;
Communicate with you about your purchase, including confirmation emails, updates, and reminders;
Provide customer support related to your purchase;
Send you promotional offers, marketing communications, and other information about our platform and services that we believe may be of interest to you.
3. Opting Out
You have the right to opt out of receiving promotional offers and marketing communications from us at any time. You can opt out by following the instructions provided in the communication or by contacting us directly at info@fluxbaltimore.com. Please note that even if you opt out of receiving marketing communications, we may still send you non-promotional communications related to your ticket purchase, such as confirmation emails and updates.
4. Disclosure of Personal Information
We may disclose your personal information to third-party service providers who assist us in processing payments, fulfilling orders, and providing other services related to your ticket purchase. We require these service providers to protect the confidentiality and security of your personal information and to use it only for the purpose of providing the services we have requested.
We may also disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to comply with legal processes or government requests, to protect our rights or property, or to prevent fraud or illegal activities.
5. Protection of Personal Information
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are impenetrable, and we cannot guarantee the security of your personal information.
6. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this Privacy Policy by posting the updated version on our platform and updating the "Last Updated" date at the top of this page.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@fluxbaltimore.com.
Last Updated: 4/3/2024